最有看点的互联网乐天堂娱乐门户

最有看点的互联网乐天堂娱乐门户
传统乐天堂娱乐的互联网化国际资讯

欧洲首个纯数字化保险平台ONE下月即将面世

乐天堂娱乐科技革命如今正进行地如火如荼,而作为传统乐天堂娱乐行业重要组成部分的保险业在这方面发展的却并不尽如人意。虽然目前也涌现了类似Lemande这样的保险科技平台,但保险业的创新还是重复着换汤不换药的老套路。

而来自Wefox集团的ONE公司正视图改变这一局面。ONE号称是全欧首家纯数字化保险公司,预计下月正式面世。

众所周知,传统保险行业对客户服务并不重视,而ONE公司希望以此为突破口,为用户提供一系列贴心细致的数字保险体验。比如:

  1. 以客户为中心;
  2. 快速、实时、量身定做的保险产品与服务;
  3. 客户反馈机制:客户在支付保险费用后不仅可以享受到相应的保险服务。如果他们对公司发展和产品设计提出建议,还会得到额外的返现奖励。用户可以把这笔钱直接存入银行账户,用来抵扣保险费用或者直接进行慈善捐赠;
  4. 快速及时的索赔服务。

 

ONE (part of the Wefox Group) wants to change the way the world uses insurance and apparently the company is going to launch in September. Starting in Europe, ONE, the newest Insurtech startup, will reinvent insurance.

The insurance sector is huge yet it has largely been left unfettered by the Fintech revolution. Yes, there are companies like Lemonade, but otherwise some of the erstwhile innovators are more of the same -just repackaged.

ONE is on a mission completely redesign the insurance industry, according to Group CEO Julian Teicke, and their App based platform is coming to smartphone’s everywhere – soon.

And what will be disruptive about ONE?

Sure. We all know that traditional insurance companies are light on customer service (in contrast to their ubiquitous adverts). ONE wants to provide a user friendly digital only experience with the following attributes:

  1. Customer centricity Very fast onboarding process
  2. Easy tailoring – just a few questions and ONE will tailor the perfect policy for the customer’s needs.
  3. Very simple payment and instant coverage: No paper invoices, no hassle.
  4. ONE customers will be able to adjust their coverage at ANY time. No new policy or complicated process: Just turn coverage on and off in real time.
  5. Giving back: ONE customers will not just have to pay – they will get money back if they contribute to the community. The money can be paid on the bank account, can be used for premium reduction or can be donated to a good cause once per year.
  6. Empathy – The moment of truth is designed just for the customer – no unnecessary complication. Just report the claim and get instant feedback. This is the service delivery in insurance – we will wow the customers.

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